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Taking Advantage
One of TextDrive’s servers crashed last night. Their administrators used this as an opportunity to ‘take advantage of this crash to put on a new kernel’. As a result the server was down for nearly two hours.
This is wrong. When you run a business that provides web servers to people, uptime is everything. If you need to install a new kernel or perform anything else that affects availability or the level of service, schedule downtime. Site5 seem to manage it, as do PIPEX.
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