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Formalities
- Andy Rutledge has branched out as a semi-independent designer. His announcement mentions the first little steps down this life, including the creation of business forms. Ah, I remember forms.. One of the many things I left behind when starting Junctionbox Media was forms. Because I quickly discovered that customers don’t like forms. They are barriers to relationships. Invoices, however, I do like. Especially when they get paid. On time.
- TechCrunch upsets Shannon Terry due to this post about Rivals.com. It’s weird that in the era of blogs, the first stage for many corporate counterarguments still comes in the form of a lawyer’s letter.
- Mail merges still get done wrong, as per No First Name Matt. It’s not a funny mistake – it’s a big mistake.

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